Terms and Conditions
Effective Date: November 2, 2025
These Terms and Conditions (“Terms”) govern your access to and use of our web application, browser extension, and related services (collectively, the “Service”). The Service is provided by Golden River Technologies LLC, dba Surfluent, a limited liability company (“Company,” “Surfluent”, “we,” “us,” or “our”).
By creating an account, downloading our extension, or using the Service in any way, you agree to be bound by these Terms and our Privacy Policy. Access to the Service requires a paid subscription following an initial free trial period. If you do not agree to all of these Terms, do not use the Service.
1. Description of Service
1.1. The Service allows users to translate content on third-party websites into a new language for practice purposes. Users can also save selected words or phrases to a personal vocabulary list and review them through our web application.
1.2. We may modify, suspend, or discontinue the Service, or any part of it, at any time with or without notice to you.
1.3. Your access to the translation features of the Service is subject to a monthly usage limit, which is determined by the number of AI tokens consumed. The specific token limit is based on your subscription plan. Once you have reached your monthly limit, your ability to perform new translations will be suspended until the start of your next billing cycle. We reserve the right to modify these usage limits upon notice to you.
2. Eligibility and User Accounts
2.1. Age Requirement. You must be at least 13 years of age to create an account and use the Service. By using the Service, you represent and warrant that you meet this requirement. We do not knowingly collect information from children under the age of 13.
2.2. Account Creation. To access certain features, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.
2.3. Account Responsibility. You are responsible for safeguarding your account password and for any activities or actions under your account, whether or not you have authorized them. You must notify us immediately of any unauthorized use of your account.
3. Privacy Policy
Your privacy is important to us. Our collection and use of personal information in connection with the Service is described in our Privacy Policy. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.
4. Our Intellectual Property Rights
4.1. All rights, title, and interest in and to the Service, including all of its software, text, graphics, logos, and other content (collectively, the “Company Content”), and all underlying intellectual property rights, are and will remain the exclusive property of the Company and its licensors. The Company’s name, logo, and the product names associated with the Service are trademarks of the Company or third parties, and no right or license is granted to use them outside of the Service.
5. License to Use the Service
5.1. License Grant. Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to download and use the browser extension and to access and use the web application for your personal, non-commercial use.
5.2. Restrictions. You may not: (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or otherwise attempt to discover the source code of the Service; (c) sell, rent, lease, or sublicense the Service; or (d) use the Service for any illegal purpose or in violation of any local, state, national, or international law.
6. User Content
6.1. Your Content. You retain all ownership rights to the content you create, such as your personal vocabulary lists ("User Content").
6.2. License to Us. By creating User Content, you grant the Company a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, and display that content for the limited purposes of operating, providing, and improving the Service. This license ends when you delete your User Content or your account.
6.3. Data Aggregation. You grant the Company a perpetual, worldwide, non-exclusive, royalty-free license to create anonymized and aggregated data from your User Content and usage of the Service. This aggregated data does not identify you personally and may be used for any purpose, including for analytics, research, service improvement, and marketing. Once created, this anonymized and aggregated data becomes the exclusive property of the Company.
6.4. Responsibility. We take no responsibility for any User Content. You are solely responsible for your User Content and the consequences of creating or storing it.
7. User Conduct and Export Controls
7.1. User Conduct. You agree not to use the Service to: a. Access or translate content on any website for which you do not have permission; b. Violate the terms of service of any third-party website you visit while using the Service; c. Upload or transmit any material that is infringing, libelous, defamatory, obscene, or otherwise objectionable; d. Harass, abuse, or harm another person; e. Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
7.2. Export Controls. You agree to comply with all U.S. and foreign export laws. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Copyright Policy (DMCA)
8.1. We respect the intellectual property rights of others. It is our policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act of 1998 (“DMCA”). If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify our copyright agent. For your complaint to be valid under the DMCA, you must provide the specific information required by the act.
8.2. Our designated Copyright Agent to receive notifications of claimed infringement is:
Surfluent Legal13359 N Highway 183
Suite 406-1281
Austin, TX 78750
United States
9. Fees and Payment
9.1. Free Trial. We may offer a one-time free trial for a specified period. At the end of the trial period, your access to the Service will be suspended unless you purchase a subscription.
9.2. Subscriptions. Use of the Service requires a paid subscription, which grants you access subject to the usage limits outlined in Section 1. All fees are in U.S. Dollars and are non-refundable, except as required by law. We reserve the right to change our subscription fees. Any price changes will apply to you no earlier than 30 days following notice to you, which may be sent by email or posted within the Service. If you do not wish to agree to the price change, you must cancel your subscription before the end of your current billing cycle.
9.3. Billing. We use a third-party payment processor, Stripe, to bill you. The processing of payments will be subject to the terms, conditions, and privacy policies of Stripe in addition to this Agreement. We do not store your full credit card information.
9.4. Automatic Renewal. Your subscription will automatically renew at the end of each billing cycle unless you cancel it through your account settings before the end of your current period.
10. Third-Party Websites and Content
The Service operates on and interacts with third-party websites. We do not control or endorse these websites. You acknowledge and agree that we are not responsible or liable for: (a) the availability or accuracy of such websites; or (b) the content, products, or services on or available from such websites. The translations provided are generated automatically and are for educational and practice purposes only. You should not rely on the translations for any critical, commercial, legal, financial, or medical matters.
11. Term and Termination
11.1. Term. These Terms will remain in full force and effect while you use the Service.
11.2. Termination by You. You may terminate your account at any time by using the 'Manage Subscription’ feature in your account settings.
11.3. Termination by Us. We may suspend or terminate your account and your access to the Service at our sole discretion, at any time and for any reason, including for non-payment or if you violate these Terms.
11.4. Upon termination of your account, your right to use the Service will immediately cease. For information on how your User Content and personal data are handled after termination, please see our Privacy Policy
12. Disclaimers; Limitation of Liability
12.1. AS-IS Service. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE SPECIFICALLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY TRANSLATION PROVIDED BY THE SERVICE. Translations are generated by an automated machine learning model and may contain errors, inaccuracies, or be contextually inappropriate. You agree that you will not rely on the translations for any critical purpose, including but not limited to legal, medical, financial, or personal safety matters. Your use of any translated content is solely at your own risk.
12.2. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
12.3. Cap on Liability. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE AMOUNT YOU PAID THE COMPANY, IF ANY, IN THE PAST SIX MONTHS FOR THE SERVICE GIVING RISE TO THE CLAIM.
12.4. Third-Party API Dependency. The Service is dependent on third-party services, including but not limited to the Google Gemini API, for providing translation functionalities. We do not warrant the availability, accuracy, or performance of any such third-party services. Any interruption, inaccuracy, or failure of a third-party service that impacts our Service shall not be considered a breach of our obligations, and we disclaim all liability for any damages arising from the failure of such third-party services.
13. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Service; (b) your violation of any term of these Terms; or (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right.
14. Dispute Resolution by Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS.
14.1. Agreement to Arbitrate. You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Service (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding.
14.2. Class Action Waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
14.3. Arbitration Rules. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration will be conducted in Travis County, Texas.
14.4. Governing Law. These Terms and any action related thereto will be governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of Texas, without regard to its conflict of laws provisions.
15. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect, likely by emailing you or posting a notice within the Service. What constitutes a material change will be determined at our sole discretion.
16. General Terms
16.1. Entire Agreement. These Terms constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements.
16.2. Assignment. You may not assign or transfer these Terms without our prior written consent. We may freely assign or transfer these Terms without restriction. These Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
16.3. Force Majeure. Neither party will be liable for any failure or delay in performing an obligation under these Terms that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, or failures of third-party service providers (like our hosting provider).
16.4. Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16.5. No Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
16.6. Survival. The following sections will survive any termination of these Terms or your account: 4 (Our Intellectual Property Rights), 6 (User Content), 12 (Disclaimers; Limitation of Liability), 13 (Indemnification), 14 (Dispute Resolution by Binding Arbitration), and 16 (General Terms).
16.7. No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.
16.8. Interpretation. The section titles in these Terms are for convenience only and have no legal or contractual effect.
16.9. User Feedback. If you choose to provide us with any feedback, comments, or suggestions regarding the Service (“Feedback”), you agree that we are free to use such Feedback in any way we choose without any obligation or compensation to you.
16.10. Contact Information. If you have any questions about these Terms, please contact us at aloha@surfluent.com.